Privacy Policy

Company Information

This Privacy Policy is provided by GITMORE LTD, a company incorporated in England and Wales.

1. Information We Collect

We may collect the following types of information when you use our services:

• Personal Information: Such as your name, email address, phone number, and billing information.
• Usage Data: Information about how you interact with our website or services, including IP address, browser type, and pages visited.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services.
• To process transactions and send you related information, including confirmations and invoices.
• To improve our services, personalize your experience, and develop new features.
• To communicate with you, including responding to your inquiries and sending updates.
• To monitor and analyze usage trends and preferences.

3. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: Third-party vendors who assist us in delivering our services (e.g., payment processors, hosting providers).
• For Legal Reasons: If required by law or to protect our rights, property, or safety.
• With Your Consent: When you explicitly authorize us to share your information.

3a. Payment Processing

We use Paddle.com as our payment processor and Merchant of Record. When you make a purchase, your payment information is processed securely by Paddle. We do not have access to or store your full payment card details. Paddle handles all payment processing, tax compliance, invoicing, and fraud protection in accordance with their Privacy Policy.

For payment transactions, your personal data (such as name, email, and billing address) will be shared with Paddle for the purpose of processing your order and providing customer support.

Paddle is PCI DSS SAQ A compliant and adheres to strict data security standards.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data under certain conditions.
• Opt-Out: Opt-out of receiving promotional communications from us.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our services.

7. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@gitmore.io.